The products will be delivered to the delivery address specified when the order is made, and within the time indicated on the order confirmation page.
In the event of a delay in dispatch, you will be sent an email informing you of any effect on the delivery date you have been given.
In compliance with legal requirements, if delivery is delayed, you have the option of cancelling the order subject to the conditions and in the manner specified by article L 138-2 of the French Consumer Code. If in the meantime you receive the product we will proceed to arrange a refund and payment of shipping costs under the terms of article L 138-3 of the French Consumer Code.
ENKO cannot be held responsible for a delay in delivery due exclusively to unavailability of the customer after several attempts at delivery.
Delivery charges for running shoes
Delivery charges for accessories
- For France and Europe: 3.20€ (delivery by tracked letter)
- For the rest of the world: 7.70 US$ (delivery by tracked letter)